Privacy Policy
This policy explains what Sunnyvale Window Replacement collects when you contact us, how it is used, and what you can ask us to do with it.
Ask us for the current revision date at any time.
What we collect
When you call us we take your name, phone number, the property address, and a description of the work you are asking about. If you email us we hold the contents of that email. This website does not run a contact form, so nothing is collected from you unless you get in touch directly.
How we use it
To respond to your enquiry, schedule a measure, prepare a written quote, order materials to your openings, and pull permits where the work requires them. If you become a customer we keep the job record so warranty claims can be honoured.
We do not sell your information
We do not sell, rent, or trade enquiry information to anyone. We share it only with parties needed to complete your job, such as the window manufacturer for a made-to-size order or the city for a permit application.
Cookies and analytics
This site may use cookies and standard analytics to understand which pages people read and how they found us. That data is aggregated and is not used to identify you personally. You can block cookies in your browser without losing access to any part of the site.
How long we keep it
Enquiries that do not become jobs are kept only as long as they are useful for follow-up. Completed job records are kept for the life of the warranty, because we need them to service a claim.
Your California privacy rights
California residents may ask what personal information we hold about them, ask for a copy, and ask us to delete it, subject to records we are required to retain. Exercising these rights will never change the service or pricing you are offered.
Making a request
Call us and ask. We will confirm who you are, tell you what we hold, and action a copy or deletion request within a reasonable period.
Changes to this policy
If this policy changes, the revised version is posted on this page. Ask us for the current revision date whenever you need it.
Questions About This Policy
Call the office and ask for whoever handles records. We will answer plainly.
(408) 547-4680